Privacy policy.
How we handle the information you share with us.
Who we are. Platform Plumbing Limited operates this website at platformplumbing.co.nz from 15 Eiger Place, Northpark, Auckland 2013.
What we collect
When you contact us through the website, by email, or by phone, we collect the information you choose to share — typically your name, email, phone number, project location and a description of the work you’re planning. We don’t collect anything you don’t give us.
How we use it
We use your information solely to respond to your enquiry, prepare quotes, deliver the work you engage us for, and keep records required by law (invoices, certifications, compliance documentation). We do not sell, rent, or share your information with third parties for marketing purposes.
Who we share it with
We may share necessary information with regulatory bodies (Watercare, council inspectors), insurers, and the certifiers required for plumbing, gas fitting and drain laying work. We may use third-party tools to receive form submissions; those providers process your data on our behalf.
How we store it
We retain enquiry and project records for as long as needed to deliver the service and meet legal record-keeping obligations. We take reasonable steps to protect your information from loss, misuse or unauthorised access.
Your rights
Under the Privacy Act 2020, you may request access to the personal information we hold about you, or ask us to correct it. Email ben@platformplumbing.co.nz to make a request.
Cookies
This website uses minimal cookies, only those required for the site to function. We do not run third-party advertising trackers.
Changes
If we update this policy, we’ll change the date below. Material changes will be highlighted on this page.
Last updated: April 2026.